Software Transition
Your bridge into a future-proof IT
Application migration made easy –
6 steps to a successful transition
The decision to migrate a software application from an external provider to your own company or transfer it to another provider is a strategic step with many challenges. With our proven 6-step model, we ensure a smooth transition, maximum operational reliability, and long-term optimization of your application – always with a clear focus on your business objectives.
1. Laying foundations
The initial phase for a planned handover
A methodical transition minimizes risks and enables your team to take over the application quickly and smoothly.
- Strategic planning: Clear goal setting, resource allocation, and involvement of all stakeholders
- Strategic planning: Clear goal setting, resource allocation, and involvement of all stakeholders
- Coordinated knowledge transfer: Training, documentation, and close coordination with the previous provider
- Toolchain integration: Adoption and setup of version control, CI/CD pipelines, configuration management, and monitoring
- Gradual transfer of responsibility: Step-by-step handover of operational responsibility without interruptions.
Result: A transparent, structured takeover process with clear control and planning certainty.
2. Stabilization of the application
The basis for sustainable success
Following the acquisition, a stabilization phase is essential to ensure smooth operation.
- Performance check: Proactive monitoring for early error detection
- Targeted troubleshooting: Identification and correction of technical vulnerabilities
- Maximum operational reliability: Implementation of backups, monitoring, and security measures
Result: A stable, error-free application as a foundation for optimizations and further development.
3. Optimization
Increaded efficiency & cost savings
After stabilization, the application is then specifically optimized to improve performance and operating costs.
- Code optimization: Reducing technical debt for better performance
- Automation: Increasing efficiency through automated workflows
- Resource management: Optimizing resource utilization to reduce costs.
Result: A high-performing, cost-efficient application that will support your company in the long term
4. Developement
Future-proof adaptations to your requirements
Technologies are constantly evolving – we ensure that your software always stays up to date.
- Feature enhancements: Agile updates that grow with your business
- Modernization: Migration to current frameworks for improved security and performance
- Compliance & Scalability: Regular adjustments for sustainable competitiveness
Result: Flexible, future-proof software that adapts to your business requirements
5. Application Management Service (AMS)
Relieving your team
Our AMS service ensures continuous operation and supports your internal team in the following areas:
- Proactive monitoring: Early detection and resolution of potential problems
- Fast support: Direct assistance with errors and technical challenges
- Release management: Planned updates for smooth operations.
Result: A continuously optimized application that relieves the burden on your team and ensures smooth operations
6. Service Level Agreements (SLA)
Trasparency & Commitment
The quality and efficiency of the transition and AMS are ensured through Service Level Agreements (SLAs). SLAs define the requirements for response times, troubleshooting, and availability, and ensure clear expectations between the parties involved.
As a provider, we guarantee, for example, the following SLA criteria:
- Maximum availability: Ensuring that the application does not fall below a certain availability time (e.g., 99.9%)
- Fast response times: Defining response times for malfunctions and problems, e.g., that critical errors are resolved within 1 hour
- Binding problem resolution times: Ensuring that malfunctions are resolved quickly and efficiently
Result: Clear SLAs offer you security and reliability in the support and maintenance of your software.
