With low-code, empowered key users, so-called citizen developers, can develop applications themselves under the governance of the IT department, which comply with audits and the clear traceability of processes and thus take over tasks that in the past required in-depth programming knowledge. On the one hand, this relieves the burden on development departments in times skilled workers shortages, and, on the other hand, it helps to integrate the specialised knowledge of the business departments into the applications. Developed on a uniform technological basis, these applications, which meet the specific requirements of the specialist departments, are part of the company's official IT infrastructure. This means that they are subject to standard support processes and can therefore also be operated efficiently.